TERMS & CONDITIONS

Terms of Service

Please read these terms carefully before using MindSutra.health services. By accessing our website or using our services, you agree to be bound by these terms.

Last Updated: January 7, 2026

1. Acceptance of Terms

By accessing MindSutra.health, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please discontinue use of our services immediately.

2. Services Provided

MindSutra.health provides:

  • Psychiatric consultations and mental wellness services
  • Evidence-based therapy and integrative care programs
  • Wellness programs for women and young adults
  • Educational resources and symptom assessment tools

Note: Our services are not intended for emergency situations. In case of a mental health crisis, please contact emergency services or crisis hotlines immediately.

3. User Responsibilities

As a user, you agree to:

  • Provide accurate and complete information
  • Attend scheduled appointments or provide advance notice of cancellation
  • Follow treatment plans and take prescribed medications as directed
  • Maintain confidentiality of your account credentials
  • Use the website and services only for lawful purposes
  • Respect the professional boundaries of healthcare providers

4. Appointments and Payments

Booking and Cancellation

  • Appointments must be booked through our website or by phone
  • Cancellations must be made at least 24 hours in advance
  • Late cancellations or no-shows may incur charges

Payment Terms

  • Payment is due at the time of service unless otherwise arranged
  • We accept various payment methods including online payments
  • Refund policies are available upon request

5. Confidentiality and Privacy

We are committed to maintaining the confidentiality of your information in accordance with professional ethical standards and Indian healthcare regulations. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

6. Limitation of Liability

While we strive to provide high-quality care, MindSutra.health:

  • Cannot guarantee specific outcomes or results from treatment
  • Is not liable for any indirect, incidental, or consequential damages
  • Does not provide emergency services; always contact emergency services for urgent situations
  • Makes no warranties about the website's uninterrupted or error-free operation

7. Intellectual Property

All content on MindSutra.health, including text, graphics, logos, images, and software, is the property of MindSutra.health or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

9. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the modified terms.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

Questions About These Terms?

If you have any questions about these Terms of Service, please don't hesitate to contact us.

[email protected] Contact Us