YOUR PRIVACY MATTERS

Privacy Policy

At MindSutra.health, we are committed to protecting your privacy and ensuring the confidentiality of your personal and health information.

Last Updated: January 7, 2026

1. Information We Collect

Personal Information

  • Name, email address, phone number, and date of birth
  • Emergency contact information
  • Address and location data

Health Information

  • Medical history, symptoms, and mental wellness concerns
  • Treatment plans, prescriptions, and therapy notes
  • Assessment results from symptom checkers and evaluations

Technical Information

  • IP address, browser type, and device information
  • Website usage data and cookies

2. How We Use Your Information

We use your information to:

  • Provide mental wellness services, psychiatric consultations, and personalized care
  • Schedule appointments and send reminders
  • Communicate about your treatment and wellness journey
  • Process payments and maintain billing records
  • Improve our services and website experience
  • Comply with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal health information except in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information
  • Healthcare Providers: With other healthcare professionals involved in your care (with your consent)
  • Legal Obligations: When required by law, court order, or to protect safety
  • Service Providers: With trusted third-party vendors who help us operate (under strict confidentiality agreements)

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encrypted data transmission (SSL/TLS)
  • Secure servers with restricted access
  • Regular security audits and updates
  • Staff training on confidentiality and data protection

5. Your Rights

You have the right to:

  • Access your personal and health information
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for data processing
  • Receive a copy of your information in a portable format

6. Cookies and Tracking

We use cookies and similar technologies to enhance your website experience. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations. Medical records are maintained according to Indian healthcare regulations and professional standards.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

[email protected] Contact Us